Meenakshi Kumar

Dental Core Trainee Year 2, Restorative Dentistry, East Kent Hospitals University NHS Foundation Trust

(email: meenakshi_a2@yahoo.co.uk)

Patient feedback questionnaires − why bother?

Historically, the terms patient satisfaction and patient experience have been used inter-changeably; however, they do not mean the same thing as the focus has shifted from the concept of exploring...