Janine Brooks

Dentalia Training and Coaching Consultancy, Educational Inspector GDC; Lead Clinical Tutor, BUOLD, University of Bristol; Trustee, Dentists Health Support Trust; Director, Dental Coaching Academy; Joint CEO Dental Mentors UK

Love your complaints – hindsight is a great thing

It would be so much better if complaints could be prevented from happening, certainly the serious ones. If it can be harnessed, hindsight can be a great help in achieving that..