Article: Volume 45 Number 1 Page 22 - January 2018

  Dent Update 2018; 45: 22-31  Read article

Patient Communication/Restorative Dentistry:  Patient and Dentist Burnout - A Two-Way Relationship

CPD:  CPD  0:24   (closed)      Self assess

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Abstract: Although professional Burnout is widely acknowledged, this paper proposes the concept that, in dentistry, there is a seldom identified phenomenon of Patient Burnout in some patients undergoing complex treatment, and that this may, on occasion, contribute to eventual Dentist Burnout. Warning signs and symptoms of potential Burnout patients are discussed and strategies proposed to prevent or minimize Patient Burnout

Clinical relevance: As dentistry becomes increasingly complex and patient expectations often exceed the dentists’ ability to deliver, the identification and management of Patient Burnout is likely to become an important factor in dental practice.

Author notes: Crawford Bain, BDS, DDS, MSc, MBA, Professor and Postgraduate Director in Periodontics, Hamdan Bin Mohammed College of Dental Medicine, Mohammed Bin Rashid University, Dubai, UAE and Lloyd Jerome, BDS, Private Practice, Kerikeri, Northland, New Zealand.

Objective: To understand and identify the phenomenon of Patient Burnout and to implement preventive and management strategies for these patients. Enhanced CPD DO A & DO C