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NHS England and NHS Improvement. COVID-19 guidance and standard operating procedure. https://protect-eu.mimecast.com/s/1dduC58j8F0roPntOjZta?domain=england.nhs.uk (Accessed April 2020)
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Supporting Urgent Dental Care as the New Normal

From Volume 47, Issue 8, September 2020 | Pages 679-681

Authors

Angharad Truman

BDS (Hons), MFDS, M Pros, FDS (Rest Dent) RCSEd, PGCME, FHEA

Specialty Registrar in Restorative Dentistry, Bristol Dental Hospital

Articles by Angharad Truman

Claire Forbes-Haley

BDS, MJDF RCS, FGDP UK, FDS Res Dent RCS

Consultant in Restorative Dentistry, School of Oral and Dental Sciences, Bristol Dental Hospital, Lower Maudlin Street, Bristol BS1 2LY, UK

Articles by Claire Forbes-Haley

Christopher Bell

BDS, MSc, FDSRCS (Eng)

Senior Clinical Lecturer, Bristol Dental Hospital, Lower Maudlin Street, Bristol BS1 2LY, UK

Articles by Christopher Bell

Matthew Jerreat

BSc, BDS, MFDS, RCSEd FDS(Rest Dent), RCSEd DPDS, FHEA

Consultant Restorative Dentistry, Somerset NHS Foundation Trust; Managed Clinical Network Chair NHSE/I SW Restorative Dentistry, UK

Articles by Matthew Jerreat

Abstract

Across healthcare systems stringent measures have been introduced to prevent the sustained transmission of COVID-19. With the ease of lockdown the provision of all routine, non-urgent dental care will continue to be affected in England for some time. The provision of urgent dental care (UDC) via a robust and safe service has been constructed across every NHS region. In the South West, phone triaging has been an integral part of UDC centres operating procedure. Phone triaging will be required for some time. This proforma will be a valuable resource, especially for primary care practices as they move to re-opening.

CPD/Clinical Relevance: The clinical relevance is to share the effective use of a standardized telephone triage form supported by NHS England and NHS Improvement – South West (NHSE/I SW).

Article

Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), causing the disease known as COVID-19, is thought to spread via respiratory droplets mainly through close contact from person-to-person from someone who is infected.1

Stringent measures had been put in place for the dental profession to prevent sustained transmission of COVID-19 in accordance with the government guidance in England issued 15 April 2020.2 It has been advised that the dental profession is at a high risk of spreading the infection. This is due to the proximity of the provider to the patient's oropharyngeal region and the nature of dental interventions, which include a high number of aerosol generating procedures (AGPs).

Across every NHS region the provision of urgent dental care (UDC) via a robust and safe service is required.2 Currently, high numbers of people are utilizing these UDC centres and the need for them has become apparent longer term.

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