Article: Volume 47 Number 8 Page 679 - September 2020

  Dent Update 2020; 47: 679-681  Read article

COVID-19:  Supporting Urgent Dental Care as the New Normal

Feedback:  0 comments, 0 ratings


Abstract: Across healthcare systems stringent measures have been introduced to prevent the sustained transmission of COVID-19. With the ease of lockdown the provision of all routine, non-urgent dental care will continue to be affected in England for some time. The provision of urgent dental care (UDC) via a robust and safe service has been constructed across every NHS region. In the South West, phone triaging has been an integral part of UDC centres operating procedure. Phone triaging will be required for some time. This proforma will be a valuable resource, especially for primary care practices as they move to re-opening.

Clinical relevance: The clinical relevance is to share the effective use of a standardized telephone triage form supported by NHS England and NHS Improvement − South West (NHSE/I SW).

Author notes: Angharad Truman, BDS(Hons), MFDS RCSG, MProst RCSEd, MSc, PGCME, FHEA, Specialty Registrar Restorative Dentistry, University Hospital Bristol NHS Foundation Trust, Claire Forbes-Haley, BDS, FGDP UK, MJDF RCSEng, FDS RCSEng, Consultant Restorative Dentistry, Derriford Hospital, Plymouth and Christopher Bell, BDS, DPDS, MSc, FD RCS, Honorary Senior Lecturer in Oral Surgery, University Hospital Bristol NHS Foundation Trust; Managed Clinical Network Chair NHSE/I SW Oral Surgery and Matthew Jerreat, BSc, BDS, MFDS, RCSEd FDS(Rest Dent), RCSEd DPDS, FHEA, Consultant Restorative Dentistry, Somerset NHS Foundation Trust; Managed Clinical Network Chair NHSE/I SW Restorative Dentistry, UK.

Objective: To allow a unified, calibrated approach to be achieved rapidly amongst many independent clinicians, and enhance the practitioner’s confidence in the information being obtained.