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Article: Volume 42 Number 2 Page 185 - March 2015

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  Dent Update 2015; 42: 185-193

Healthcare Models:  A Review of Communication Models and Frameworks in a Healthcare Context

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Abstract: This paper reviews six key communication models and frameworks in healthcare contexts. Comparison suggests key inter-relationships between the different stages of the clinical consultations. Implications are identified for future study in healthcare provider-patient communication.

Clinical relevance: To understand the healthcare provider-patient interaction through communication models.

Author notes: Brenda SS Cheng, BSc(TW), GradDipEd(HK), MEd(UK), PhD(HK), Dental Hygienist(HK), Susan M Bridges, BA(Qld), DipEd(Qld), GradCertTESOL(Griffith), MA(ApplLing)(Griffith), EdD(Griffith), Associate Professor in Centre for the Enhancement of Teaching and Learning/Faculty of Education, Cynthia KY Yiu, BDS(Lond), MDS(HK), PhD(HK) FHKAM(Dental Surgery), FCDSHK(Paediatric Dentistry), Clinical Professor in Paediatric Dentistry, Faculty of Dentistry and Colman P McGrath, BA, BDentSc(Hons)(Dub), MEd(UNE, Australia), FDS RCS(Eng), DDPH RCS(Eng), MSc(Eng), FFD RCS(Ire), PhD(Eng), Clinical Professor in Dental Public Health, Faculty of Dentistry, The University of Hong Kong, Hong Kong.

Objective: To review six key communication models and frameworks in healthcare contexts.