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Article: Volume 41 Number 4 Page 338 - May 2014

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  Dent Update 2014; 41: 338-340

Risk Management:  The Management of Risk Part 3: Recording Your Way Out of Trouble

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Abstract: Clinical and ethical risk management requires not only the correct treatment being provided, and appropriate consent obtained, but also good records of that treatment. This third article of the series describes the characteristics of good records and their role in helping to prevent the progression of complaints, General Dental Council (GDC) cases and legal claims.

Clinical relevance: Good records are of fundamental importance in managing risk and preventing and resolving complaints and legal claims.

Author notes: Andrew Collier, LLM BDS, Senior Dento-Legal Consultant, Dental Protection Ltd, Victoria House, 2 Victoria Place, Leeds LS11 5AE, UK.

Objective: To describe good records and illustrate the role of good records in resolving complaints and preventing unjustified legal claims.